April Birthdays 
I fitted Kinman Jaguar Surf pickups in my Jaguar just over a year ago. All went well and pleased with the results, although I did play around with the Kinman suggested pot and cap values.
Anyway a few weeks ago the neck pickup went dead. I disconnected the wiring and measured the pickup resistance as zero.l emailed Kinman (it's the only means of contacting them in the Phillipines) and told them about the problem and asked what was needed to get a replacement. I was surprised to get a same day answer saying that they would replace the pickup free of charge under warranty. They also said this was an extremely rare occurrence.
Then I was again surprised when Kinman said since my order was placed when they only supplied 51mm pole spacing pickups available, they now they offer 3 different pole spacing pickups to give perfect pole string alignment, depending on the bridge spacing fitted. Kinman asked if I would like a 49.5mm pole spacing neck pickup as this was the best option for my Staytrem bridge. I immediately replied yes.
Kinman then responded that their new range of Jaguar pickup cover colours were slightly different to the old version that I have, and so they would also supply free of charge a matching 51.5mm bridge pickup cover to ensure a perfect match.
I thought it was worth posting this as it does confirm that Kinman are a quality company and really mean to provide a great pickup with great backup service. These are expensive pickups from the far east, so I hope this could set minds at rest when considering ordering.
